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How you can pay us:
We take Visa, MasterCard, Discover, or PayPal.
We also accept checks and money orders Your order will be held if paying by check or money order, unless US Postal money order.
| Check and Money Order Policy |
| If the amount of the check is: |
Your order will be held for: |
| $0 - $499.99 |
2 Weeks |
| $500 - $2,499.99 |
3 Weeks |
| $2,500 - $9,999.99 |
4 Weeks |
| $10,000 - $19,999.99 |
5 Weeks |
| $20,000 - $39,999.99 |
6 Weeks |
| $40,000 - $59,999.99 |
8 Weeks |
| $60,000 and over |
10 Weeks |
To keep our prices lowest we do not accept COD orders, or Purchase Orders, or foreign checks/money orders.
Note: When using a credit card you are totally protected!
Sales Tax:
None except we add 7.25% sales tax on products shipped to California.
Shipping & Processing charges:
We do not require a "minimum sized" order and give great service no matter how small the order.
* Continental U.S. we add 8% of product subtotal for shipping (typically 2-8 business days to arrive).
* Alaska, Hawaii, Guam, Puerto Rico and other U.S. possessions - you will pay actual shipping cost.
* All small dollar orders add a processing charge. - to shipping faq's
* During and before holidays - shipping by standard UPS shipping times can take up to 2 additional days.
* Manufacturer direct orders may require additional time for processing and assembly.
Orders are normally shipped via UPS Ground (tubs and very heavy items will ship by other means).
If a package is small, weighs less than 5 lbs, and is valued at under $50.00, we might send it by U.S. Postal Mail and you will probably get it within 2-3 days.
We prefer not to, we can (if you insist) send some heavier/more expensive items by U.S. Postal Mail. We will charge at least the same (or more) than regular UPS (never less than 8%) plus there will then be an additional U.S. Postal Mail Service charge of $5.00 (assessed due to our extra expenses dealing with insurance and standing in line at the U.S. Post office, etc.). Approximate costs for standard mail can be found here.
Need it Faster:
We can ship your order by Second Day.
Caution: It costs significantly more to ship it this way compared to our standard shipping.
Note: For 2nd Day shipping we must receive your order by 1:00pm PST. We do not ship next day air.
We only ship to U.S. destinations, US territories and Military APO's.
It normally can take up to 9 days by UPS for normal shipping.
Note: During the holiday season please allow extra time.
We normally ship within 24 hours (Mon-Fri) unless noted otherwise.
Security risk ordering on-line from us:
To show our faith, we guarantee it, period! There is no risk to you, period!
If anything happens, we'll make sure that you owe nothing for Internet credit card fraud due to ordering on-line from us. You can order with confidence from us (we have been doing so with no loss to any of our customers since 1995).
please read our Return Policy
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